Git with Atom - Troubleshooting/FAQ


General Authentication Issues

Possible Symptoms

  • Folder is created but no files are downloaded (and/or only ".git" folder is create).
  • Nondescript authentication related error message.
  • Nothing happened after a long while.

Possible Fixes

If you are using the HTTPS method...

  • First, make sure that you are using the "Clone with HTTPS" URL from GitLab instead of the "Clone with SSH".
  • Ensure that you have set up the GitLab password correctly. You can do so here: https://gitlab.cs.washington.edu/profile/password/edit It should read "Change your password or recover your current one" if you have one set up.
  • Next, make sure that you know your password. This could be different from your UW password. When in doubt, use the previous link to reset it.
  • Windows
  • Mac

If you are using the SSH method...


General Atom/Git GUI Issues

You see the following error message while cloning:

Unable to clone git@gitlab.cs.washington.edu:cse154-19sp-tas/cp1-html-css-jvenberg.git
Cloning into '/Users/jackv/GitLab/cp1-html-css-jvenberg'...
error: cannot run undefined: No such file or directory
error: cannot run undefined: No such file or directory
fatal: unable to fork

You see the following error message when trying to commit:

*** Please tell me who you are.
Run
git config --global user.email "you@example.com"
git config --global user.name "Your Name"
to set your account's default identity.
Omit --global to set the identity only in this repository.

The "Git" side bar is empty.