Reading Schedule

REQUIRED, RECOMMENDED, AND OPTIONAL READINGS
All readings for this course are available through e-reserve. We’ve tried to keep the reading load manageable by dividing the readings into required, recommended, and optional.

TOPICS AND READINGS

1A (Sept. 30). Does Technology Have Values?

Required Readings:

Latour, B. (1992). Where are the missing masses? The sociology of a few mundane artifacts. In W. E. Bijker and J. Law (Eds.), Shaping technology/building society: Studies in sociotechnical change (pp. 225 –258). Cambridge, MA: The MIT Press.

Orlikowski, W. J. (2000). Using technology and constituting structures: A practice lens for studying technology in organizations. Organization Science 11(4), 404-428.

2A (Oct. 7). Values in Information System Design

Computer Ethics
Social Informatics
Participatory Design
Computer Supported Cooperative Work

Optional Reading:

This paper has an extensive bibliography of value-related work in each of the four fields above.

Friedman, B. and Kahn, P. H., Jr. (2008). Human values, ethics and design. In J. Jacko and A. Sears (Eds.), Handbook on human-computer interaction, 2nd. edition (pp. 1241– 1266). Mahwah, NJ: Lawrence Erlbaum Associates.

2B (Oct. 7). What is a Value?

Definition of a Value
Case Study: Privacy

Warren, S. D., & Brandeis, L. D. (1890, December 5). The right to privacy. Harvard Law Review 4(5), 193-220.

Recommended Readings:

Baier, A. (1986). Trust and antitrust. Ethics 96, 231-260. (We really wanted to require this reading but resisted.)

Nissenbaum, H. (1998). Protecting privacy in an information age: The problem of privacy in public. Law and Philosophy 17, 559-596.

Shneiderman, B. (2000). Universal usability. Communications of the ACM 43(5), 85-91.

2C (Oct. 7). What is Value-Sensitive Design?

Interactional Theory
Direct and Indirect Stakeholders
Tripartite Methodology: Conceptual, Technical, Empirical
Value Tensions
Co-evolving Technology and Social Context

Required Reading:

Friedman, B., Kahn, P. H., Jr., and Borning, A. (2006). Value Sensitive Design and Information Systems. In P. Zhang and D. Galletta (eds.), Human-computer interaction in management information systems: Foundations (pp. 348-372). Armonk, NY: M. E. Sharpe.

3 (Oct. 14). Direct and Indirect Stakeholders

Method: Direct and Indirect Stakeholder Analyses

Required Readings:

Blythe, M. A., and Wright, P. C. (2006). Pastiche scenarios: Fiction as a resource for user centered design. Interacting with Computers, 18, 5 (Sep., 2006), 1139-1164.

Shneiderman, B., & Rose, A. (1997). Social impact statements: Engaging public participation in information technology design. In B. Friedman, (Ed.), Human values and the design of computer technology (pp. 117 – 133). New York: Cambridge University Press and CSLI, Stanford University.

Friedman, B., Kahn, P. H. Jr., Hagman, J., Severson, R. L., and Gill, B. (2006). The watcher and the watched: Social judgments about privacy in a public place. The Human-Computer Interaction Journal, 21(2), 233-269.

Recommended Readings:

Friedman, B., Freier, N. G., Kahn, P. H., Jr., Lin, P., and Sodeman, R. (2008). Office window of the future? – Field-based analyses of a new use of a large display. International Journal of Human Computer Studies, 66, 452-465.

4 (Oct. 21). Empirical Investigations: Eliciting Users’ Views and Values

Case Study: Privacy in a Public Place: Swedish and US Perspectives
Method: Eliciting Stakeholders’ Views and Values Through Interviews and Surveys

Required Readings:

Gaver, B., Dunne, T., and Pacenti, E. (1999). Cultural probes. interactions, 6(1), 21-29.

Kahn, P. H., Jr. (1999). The human relationship with nature: Development and culture. Chapter 5: Structural-developmental methods (pp. 77 – 93). Cambridge, MA: The MIT Press.

Friedman, B., Kahn, P. H., Jr., Hagman, J., and Severson, R. L. (2005). Coding manual for ‘The Watcher and The Watched: Social Judgments about Privacy in a Public Place,’ (UW Information School Technical Report IS-TR-2005-07-01). Seattle, WA: University of Washington, The Information School. Available online at: http://hdl.handle.net/1773/2074

Recommended Readings:

Bradner, E., & Mark, G. (2002). Why distance matters: Effects on cooperation, persuasion and deception. Proceedings of CSCW 2002 (pp. 226-235). New York: ACM Press.

Cranor, L. F. & Garfinkel, S. (Eds.), (2005). Designing secure systems that people can use. Cambridge, MA: O’Reilly and Associates.

Friedman, B., Hurley, D., Howe, D. C., Felten, E., & Nissenbaum, H. (2002). Users’ conceptions of Web security: A comparative study. Extended Abstracts of CHI 2002 (pp. 746 – 747). New York: ACM Press.

Friedman, B., Höök, K., Gill, B., Eidmar, L., Sallmander Prien, C., and Severson, R. L. (2008). Personlig integritet: A comparative study of perceptions of privacy in public places in Sweden and the United States. In Proceedings of NordiCHI 2008 (pp. 142 – 151). New York: ACM Press.

5A (Oct. 28). Issue: Designers’ Values

Required Readings:

Flanagan, M., Howe, D., and Nissenbaum, H. (2005). Values at play: Design tradeoffs in socially-oriented game design. Proceedings of CHI 2005 (pp. 751-760). New York, NY: ACM Press.

Borning, A., Friedman, B., Davis, J., & Lin, P. (2005). Informing public deliberation: Value sensitive design of indicators for a large-scale urban simulation. Proceedings of ECSCW 2005 (pp. 449-468). Dordrecht, The Netherlands: Springer.

5B (Oct. 28). Issue: Organizational and Public Participation

Participatory Design
Method: Future Workshops
Method: Cardboard Mock-ups

Required Readings:

Floyd, C., Mehl, W., Reisin, F., Schmidt, G., & Wolf, G. (1989). Out of Scandinavia: Alternative approaches to software design and system development. Human-Computer Interaction, 4(4), 253-349.

Kensing, F., & Madsen, K. H. (1991). Generating visions: Future workshops and metaphorical design. In J. Greenbaum and M. Kyng (Eds.), Design at work: Cooperative design of computer systems (pp. 155 - 168). Hillsdale, NJ: Lawrence Erlbaum.

Recommended Readings:

Ehn, P., & Kyng, M. (1991). Cardboard computers: Mocking-it-up or Hands-on the future. In J. Greenbaum and M. Kyng (Eds.), Design at work: Cooperative design of computer systems. Hillsdale, NJ: Lawrence Erlbaum.

Hert, C. A., Liddy, E. D., Shneiderman, B., & Marchionini, G. (2003). Suppporting statistical electronic table usage by citizens. Communications of the ACM 46(1), 52-54.

Roth, S. K. (1998). Disenfranchised by design: voting systems and the election process. Information Design Journal 9(1), 29-38.

Bederson, B. B., Lee, B., Sherman, R. M., Herrnson, P. S., & Niemi, R. G. (2003). Electronic voting system usability issues. Proceedings of CHI 2003 (pp. 145-152). New York: ACM Press.

6 (Nov. 4). Phase 1 Project Presentations – NO READINGS

**** NO CLASS NOVEMBER 11 – UW HOLIDAY ****

7 (Nov 18). Integrating Technical with Conceptual and Empirical Investigations: Mechanisms and Metrics

Translating value analyses into technical designs
Method: Value Tensions Analyses
Method: Designing in Response to User Views and Values – Value Dams and Flows
What distinguishes Value Sensitive Design from usability?
Method: Value-oriented Evaluation Metrics

Required Readings:

Miller, J., Friedman, B., Jancke, G., & Gill, B. (2007). Value tensions in design: The value sensitive design, development, and appropriation of a corporation's groupware system. Proceedings of GROUP 2007 (pp. 281-290). New York: ACM Press.

Millett, L., Friedman, B., & Felten, E. (2001). Cookies and Web browser design: Toward realizing informed consent online. Proceedings of CHI 2001 (pp. 46-52). New York: ACM Press.

Friedman, B., Smith, I. E., Kahn, P. H., Jr., Consolvo, S., & Selawski, J. (2006). Development of a privacy addendum for open source licenses: Value Sensitive Design in industry. Proceedings of Ubicomp 2006 (pp. 194-211). Berlin, Heidelburg, New York: Springer-Verlag.

Tatar, D. (2007). The design tensions framework. Human-Computer Interaction, 22(4), 413-451.

Recommended Readings:

Shneiderman, B. (2003). Promoting universal usability with multi-layer interface design. Proceedings of the Conference on Universal Usability 2003 (pp. 1-8). New York: ACM Press.

Friedman, B., Howe, D. C., & Felten, E. (2002). Informed Consent in the Mozilla Browser: Implementing Value-Sensitive Design. Proceedings of the Thirty-Fifth Annual Hawai'i International Conference on System Sciences (HICSS-35). Abstract, p. 247; CD-ROM of full-paper, OSPE101. IEEE Computer Society: Los Alamitos, CA.

8 (Nov. 25). Thanksgiving Eve – Optional Class – NO READINGS

9A (Dec. 2). Limitations, Gaps, and Critiques

Le Dantec, C. A., Poole, E. S., Wyche, S. P. (2009). Values as lived experience: Evolving Value Sensitive Design in support of value discovery. Proceedings of CHI 2009. New York, NY: ACM Press, 1141-1150.

Cockton, G. (2009). Getting there. Six meta-principles and interaction design. Proceedings of CHI 2009. New York, NY: ACM Press, 2223-2232.

9B (Dec. 2). Criteria, Metrics, and Professional Standards – NO READINGS

9C (Dec. 2). Current Research: Envisioning, Sustainability, and Under-served Populations

Some readings from:

Forster, E. M. (1909). The machine stops. Available from http://brighton.ncsa.uiuc.edu/prajlich/forster.html

Brand, S. (1999). The clock of the long now: Time and responsibility. New York, NY: Basic Books. Notational Clock (pp. :01 - :05); Kairos and Chronos (pp. :07 - :09); The Long Now (pp :27 - :31); The Order of Civilization (pp. :33 - :39).

Nathan, L. P., Friedman, B., Klasnja, P., Kane, S., & Miller, J. (2008). Envisioning systemic effects on persons and society throughout interactive system design. Proceedings of DIS 2008 (pp. 1-10). New York: ACM Press.

United Nations. (2000). Earth charter. Available at http://www.earthcharterinaction.org/2000/10/the_earth_charter.html

Blevis, E. (2007). Sustainable interaction design: Invention & disposal, renewal & reuse. Proceedings of CHI 2007 (pp. 503-512). New York, NY: ACM Press.

For additional readings on this topic, see: http://research.microsoft.com/workshops/ictd2007/

Sterling, S. R., O'Brien, J., and Bennett, J. R. (2007). Advancement through interactive radio. Proceedings of the IEEE/ACM International Conference on Information and Communication Technologies and Development (ICTD2007), Bangalore, India, December 2007 (pp 68-75).

Pal, J., Lakshmanan, M., and Toyama, K. (2007). My child will be respected: Parental perspectives on computers in rural India. Proceedings of the IEEE/ACM International Conference on Information and Communication Technologies and Development (ICTD2007), Bangalore, India, December 2007 (pp 168-176).

Le Dantec, C. A., and Edwards, W. K. (2008). Designs on dignity: Perceptions of technology among the homeless. Proceedings of CHI 2008. New York, NY: ACM Press.

10 (Dec. 9). Final Project Presentations – NO READINGS