CSE 510 -- Lab #1

Due: Jan 12, 1999

Purpose:

Find and describe an example of poorly designed human-machine interaction.

Assignment:

From your direct observation of someone else having difficulty using a machine (or any designed artifact or situation), prepare a short description (including both text and diagrams as needed), sketching the situaton and explaining the difficulty. Additionally, think about and note the various perspectives of those who may have created the situation (ie. Why would someone choose to design it this way?).

Goals:

user-centered:
Start by thinking about problems that you've had (easy). Challenge yourself by trying to notice the problems that others have (harder). How do you watch? How do you uncover their intentions?
critical search:
Having read some of Design of Everyday Things, by D. Norman, try to pick up some of his spirit in the search for problems in design -- poorly designed everyday things may be the hardest to notice.
multiple descriptions:
A very important design skill is the ability to be fluent in the language(s) of design -- various representations for describing, analyzing, and synthesizing experience and interaction. Try to invent some new representations or discover combinations that work well.
multiple perspectives:
Any design is the result of compromises -- there is seldom a right answer. Think about the historical, economic, aesthetic, political, physical, and personal factors that played (or may have played) a part in influencing your target design.

Hints:

Look for something that others might not think of -- the more diverse the examples we share in class, the better.

Try out a variety of representations for your diagram (photo, sketch, flowchart, cartoon, outline, story, table). Use a combination if time and space permit.

A polished essay is not expected. We want a quick way to capture and communicate design problems and possible solutions. This should be a sketch, not a work of art.

Although we said any domain was fair game, try to stay away from computers for now.


Presentation:

If possible, please prepare your summaries as a Web page -- we will then link them into the class web. If you do a sketch, handwritten document, or the like, we can scan it in. A polished Web page is not the goal for this assignment. We'll also have a mini-poster session in class to discuss the summaries (so please print them out in a form suitable for posting on the wall, 2 pages or less if possible).

The 590H web has examples of this assignment as done by students in the previous offering of the course. (Check out the clock.)