SounderTransit

Problem

Improve the King County Transit system, specifically the Link Light Rail for non-english speakers by removing the language barrier and creating a more intuitive and user-friendly system.

Solution

We propose to make the Link more informative and intuitive. Regarding the payment system, we intend to include tutorial videos at the entrance of the stations and will be in the form of demonstrations instead of explanations so we can eliminate the language barriers while educating riders about the payment system. The station would also be implemented with gates so it will be obvious to the riders as to when and where to tap their tickets. To help riders easily navigate through Link, we will have maps and signs at the stations and on Link cars to inform them about the information needed.