Design Process
How we got it right.
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Contextual Inquiries
After a strenuous process of identifying potential user groups, we went out and interviewed one person from each group in order to get a better understanding of what those users face, how the currently try to cope, and where LUX could improve those processes.
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Paper Prototyping
An important step in knowing whether or not we truly understood our user base was creating a visualization of all the features that we identified as necessary through the interview process.
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User Testing
After completing an initial heuristic evaluation of our paper prototype, we approached three different individuals who fell into our user groups for half an hour of their time to go through a testing scenario with us.
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Digital Mockups
After two iterations of changes in the paper prototype phase we went to work on creating higher fidelity representations of our final product, which needed another iteration of two itself.
