Contextual Inquiry
Contextual Inquiry Report
The clients of HealthMate are daily customers of any gymnasium. To design an application that fulfills user’s needs and behavior, it is crucial to study them in the context.
Therefore, we conducted initial contextual inquiry at IMA because it is a large sports complex with variety of programs that allows us to comprehend many aspects of gymnasium
contexts and user behavior.
After interviewing and analyzing existing tasks, we came up with three new tasks that the participants will perform on our application.
To get the most out of our testing, we decided to stay at the IMA where the participants felt comfortable. The atmosphere is ideal for the participants because they know what they want to workout on, and thus could provide us valuable feed-backs to our user interface. We did the user testing at the same place we met the participant so they don’t waste their time or feel lazy to walk elsewhere.