Support Hours and One-on-Ones
Support Hours
Support Hours (sometimes abbreviated "SH" or "OH") are a great place to get help on homework, clarification on concepts introduced in class, or meet other students. They are hosted by one or more staff members, and all of our support hours are in-person-only.
Breakout Spaces
Many of our support hours are held in "breakout spaces" located in CSE1 (Allen Center). You can find them where the Grand Stair opens onto each floor. For example, to find the "3rd floor breakout", you'd take the stairs to the 3rd floor and look for the area with windows and whiteboard. If you prefer to take the elevator instead of the stairs, the breakout space will be located to the right when you exit.
Example of the 2nd floor breakout:
One-on-Ones (aka "1-on-1s" or "1:1s")
If you can't attend a support hour or you need to discuss something privately, you can request a 1-on-1 with the staff. Please submit a request in advance (>2 days); it may take some time for us to respond and process your request. As you might expect, requests sent two hours before an assignment is due is unlikely to be fulfilled by a student's standard of "in time".
To request a 1-on-1, please send us a private message on Ed. Your request must contain:
- The staff members you are comfortable meeting with
- A 1-2 sentence description of what you'd like to discuss
- A 1-2 sentence description of what you'd like to discuss
- Recall that these time slots must be >2 days in the future