FIT100 (CSE 100/INFO 100)

Winter 2002

Fluency With Information Technology


GETTING UNSTUCK

It is a common occurence in IT that users of a particular technology WILL get stuck.  It is a given, nobody is immune. However, one of the most useful skills you may learn from this course is "how to get unstuck."  In the real world, successful people who find themselves stuck do several things such as:

(1) systematically play around with the technology,

(2) ask a co-worker or friend for help, or

(3) ask an expert for help.

 

Hopefully you’ll explore all three means to get unstuck in this course.  Here are some suggestions:
Debugging

When you first "get stuck," take a deep breath!  Step back for a moment.  Look carefully at the work you have just done. Try changing one thing and see what effect it has. You may also want to check the class bulletin board to see if others have encountered (and solved) a similar problem. We’ll talk more about this sort of strategy – called "debugging," during the course.

 

Ask a classmate…

Get to know two or three students in the course; exchange email addresses; ask each other for help when you get stuck – try to share ideas about how to figure out the problem rather than telling your classmate the answer. You’ll learn as much by helping others else find their mistakes as you will by finding your own.

 

Consult with the Course Staff

 Your Instructors and Teaching Assistants will hold regular office hours each week.  You can also make a separate appointment if needed. You will get more out of your time with the Instructor if you come prepared with a specific question in mind. You may also email your question.

 
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