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1. Verify that the error is reproducible,
i.e. make it
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happen
again
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“Transient
errors” can occur
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The
error may have been caused by a state or configuration
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that
was unknowingly set … get a “clean” instance of the bug
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When
reproducing the error, try to formulate a “minimal”
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version
of the system or program with the bug
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