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v |
Like
physical product designers, software product
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designers
know their design will be more successful if
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people
can figure it out without resorting to a manual
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v |
For
someone to figure out software, the operation
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must
be consistent with their experience and
follow
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the
same rules & principles
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Consistent
interface
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Standard
metaphors
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Features
conveyed by analogies
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Full
complement of basic features
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Intuitively
consistent
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Rational
defaults
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v |
Expect
to figure out consumer software on your own
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