cse510 Schedule Week 7

Week 7 Readings

Reviews are due by noon May 8. However, please read the participatory design paper before class Monday May 7, since we'll be discussing participatory design that day. Responses are due before class on Wednesday May 9. We're using e-post this week.

• Susanne Bødker, Kaj Grønbæk, and Morten Kyng, "Cooperative Design: Techniques and Experiences from the Scandanavian Scene" (handout).
  Submit Review & Response to Bødker et al.
• Computers are Social Actors by Clifford Nass, Jonathan Steuer, and Ellen Tauber, CHI 94. If you missed it, you might also want to watch the video from his Distinguished Lecture at UW last fall, How People Treat Interfaces Like People: Social Psychology and Design.
  Submit Review & Response to Nass.

Optional papers (no review necessary)

Findings from Social Psychology

• Internet paradox: A social technology that reduces social involvement and psychological well-being?, by Kraut, R., Patterson, M., Lundmark, V., Kiesler, S, Mukophadhyay,T & Scherlis, W. (1998). American Psychologist, Vol. 53, No. 9. See the HomeNet web site for other information; in particular, there is a short piece in CACM about the work (Social impact of the Internet: What Does It Mean?).

• Social capital:
  • Robert Putnam, "The Strange Disappearance of Civic America"
  • Nicholas Lemann, "Kicking in Groups"

Participatory Design

• Joan Greenbaum and Morten Kyng, "Introduction: Situated Design", Chapter 1 of Design at Work, Joan Greenbaum and Morten Kyng, eds. (handout)
• Pelle Ehn, "Mirror, Mirror on the Wall ... the Cartesian Approach and Beyond", Chapter 1 of Work-Oriented Design of Computer Artifacts (handout)
• Olav Bertelsen, "Contradictions in the Festival Project" (handout)
• The M.A.D. Experience: Multiperspective Application Development in evolutionary prototyping by Christensen, M., Crabtree, A., Damm, C.H., Hansen, K.M., Madsen, O.L., Marqvardsen, P., Mogensen, P., Sandvad, E., Sloth, L., Thomsen, M., in Proceedings of the 12th European Conference on Object-Oriented Programming (ECOOP '98), Brussels, Belgium.
• Ethnography in Participatory Design by Andy Crabtree, in Proceedings of the 1998 Participatory Design Conference, Seattle, Washington.

Resources for Universal Accessibility

• Working Together: People with Disabilities and Computer Technology
• Universal Design of WWW Pages (a DO-IT brochure). There is an extensive set of links to other resources at Accessible Web Page Design
• Assistive Technology for the Disabled Computer User
• Designing a More Usable World for All

It's instructive to compare the "Accessible Web Page Design" guidelines above with more general web usability heuristics, such as Jakob Nielsen's Top Ten Mistakes of Web Page Design and "Top Ten Mistakes" Revisited Three Years Later. There's a lot of overlap.