What is WebClinic?

WebClinic is a free medical application that connects patients with volunteer doctors.

Use WebClinic at the first sign of symptoms.	Describe your symptoms and submit a case online.	A doctor will review your case and prescribe treatment.

Patients can submit a medical case that are assigned to doctors and receive treatment plans if the case is self-treatable or medical advice for what actions to take to resolve the case.

This service is primarily targeted to those without finances or medical insurance to afford proper medical care in the United States, many of whom will choose to neglect medical attention until an emergency situation.

Features

WebClinic provides a simple to use, medical case creation process with which any user can create a medical case, list their symptoms, and submit it for review by a doctor. WebClinic also provides a free, simplified e-mail system for users to communicate with the doctor reading their case and recieve direct medical consulting for free.

Documents

1. Contextual Inquiry Report
2. Task Analysis and Design Sketches
3. Video Prototype Report
4. Low Fidelity Prototype Report
5. Interactive Prototype Report

Video Preview

Interactive Prototype

Try our WebClinic Interactive Prototype now.

Tasks

• Task 1
  You are a citizen without medical insurance and are looking for an alternative medical resource for use in the future. You've recently heard about WebClinic. Create and register a new profile on WebClinic.
  
  
  • Click on Join Today or Register
  • Read the description for information
  • Fill out the form detailing your information
  • Submit to complete the registration
• Task 2
  You are suffering from a bad cough, a headache, and the chills. You have already logged into WebClinic and want to describe your conditions to be submitted to a doctor for consultation.
  
  
  • Click on the Profile tab
  • Verify that your profile is correct
  • Click Create a New Case
  • Fill out a new case with the appropriate information
  • Click Submit Case to submit your case
• Task 3
  You have previously submitted a case to WebClinic three days ago. You are currently already logged into WebClinic and want to check if a WebClinic doctor has replied to your case.
  
  
  • Click on the Inbox tab
  • Click on the most recent e-mail
  • Read the doctor's recommendation
  • Click on Reply to respond to the doctor with additional questions

Team List

WebClinic concept and design by:

Group Manager
Gurnhwan Win Noh

Design Lead
Matthew Hicks

User Testing Lead
ShanShan Sun

Writing Lead
Mai Dang