Computers & Society
Computers long ago entered our social world … they can be used crudely or skillfully

The Problem With Email
Email is part of our lives … but it’s not good for everything
Poor for emotion, alternating interactions, most broadcast, sarcasm, …
Email has (n)etiquette
1 topic messages; include context w/ reply
Use ‘vacation’ auto-reply
Answer aging email in reverse arrival order
Get sender’s permission before forwarding

Virus And Worms
A virus embeds in SW & travels with it, worms move around net on their own
Both can do damage like erasing your files or taking information, but they may not
Best defense is practicing “safe” computing
All computers should have virus protection software -- many vendors

Example: Melissa
Melissa virus (Friday 3/26/99) embeds in MS Word docs attached to email
Would this make sense coming from a friend?

What Happens w/Melissa
When users open the attachment, initializing code runs (often macros)
That code is the virus/worm and can do harm or setup to do harm
It also propagates itself, e.g. getting the email address book and sending copies of itself to those people

MyDoom.b
This month’s species is MyDoom.b
Like Melissa …
MyDoom.b is a worm
Spreads by attachments
Virus software began checking for it within 24 hours
MyDoom.b is a mutant of MyDoom
Unlike Melissa … it’s harmful

Be Cautious
Viruses/worms are serious, be cautious
Have virus software running on any machine connected to the Internet
Don’t ever get “trigger happy” at opening attachments
Be careful where you get your SW from!
- Commercial SW, Shareware, Freeware
Keep your files “backed up”
Be alert to “phony” viruses

Expect The Unexpected
Be alert for odd behavior, weird events … think about it, “What’s happenin’?”
[It’s hard to teach/learn this topic]
In physical world, many cues alert us, but for synthetic world of IT, we must use reasoning
When something is odd, can you explain it?
Even if you can’t, does your understanding of it suggest some action?

Copyright
Basic facts about copyright
Since 1989 the © has not been needed
Creating “intellectual property” automatically creates a copyright
Most information is owned by someone, but if you get a copy legally you can use it personally- read it, play it, etc. - but no copy
“Fair Use” allows copying for “socially valuable purposes,” like reviews, education

Hard Facts About SW
It is virtually impossible to create bug-free software
Software engineers know this (better than anyone) and make huge efforts to write quality programs and test them carefully
Expect quality, but be alert for bugs
Try other products if bugs/errors numerous
Be wary of SW in “safety critical” situations